IMMICON is committed to maintaining your privacy and protecting your personal information. The collection of your personal information is required to perform transactions over the internet. This includes personal details and documentation that are required to undertake a visa eligibility assessment, VEVO Check and to also be subject to being formally engaged, to assist in commencing work on the preparation and lodgement of your visa application.

Privacy Policy and Disclaimer:

Immicon is committed to maintaining your privacy!

The collection of your personal information is required to perform transactions over the internet. To make a booking to speak to our team, you will need to provide us with some information about you, including your name, company name, address, contact details, a copy of your current visa and passport, and any other documents that are relevant:

• To understand where you are from and details of your individual and/or family’s current visa, validity periods and working conditions, if applicable.
• To understand your visa and Immigration history.
• To understand if you have had any past visas cancelled or refused.
• To understand your employment and education history.
• To understand if there are any health or character issues that we need to be aware of.
• To provide advice relating to your choice of visa category(ies).
• To provide frank and candid advice regarding the prospects of success of the proposed application(s).
• To analyse current Immigration Law relating to the nominated visa category(ies) application.
• To ensure we have sufficient knowledge of the relevant laws to competently provide the agreed service.
• To preserve your confidentiality and only disclose confidential information with your written permission, unless required by law.

In the case where we are formally engaged to assist you with your application, additional documents will need to be provided as required by relevant visa or governmental authorities. Such additional sensitive information can include identity documents, employment and education documents, health-related information, biometrics and information about criminal history. Information about your past travel and dates of residence.

Retention of documents

We keep securely, and ensure confidentiality, all documents provided by, or on behalf of, you until the earlier of:

• Seven (7) years after the date of the last action on the file; or
• When the documents are given to you or dealt with in accordance with your written instructions.

If you choose to provide us with your Personal Information, you are agreeing to the processing and storage of your information in Australia and countries outside of Australia, which may have data protection laws that differ from laws in your country.

When making payments via our website, IMMICON uses PayPal for the payment of services, which may require the provision of further information to be provided.

For ease of use and to customise your experience with IMMICON, we use a web browser feature called a “cookie.” Cookies are small files that your browser places on your computer’s hard drive. We use cookies to let us know that you are a prior user and, if you wish, retrieve your username and password so you do not need to enter them again. Cookies are not used to store other personal information.

You can delete or turn off cookies should you not wish this information to be kept. Consult your IT professional for assistance if required.

The IMMICON website is intended for adult use only, and IMMICON will not knowingly collect any information of any description from persons under 18 years of age.

Information and documents supplied are genuine and authentic

All information and instructions provided are, to the best of your knowledge and belief, true and current, and all documents supplied are genuine and authentic. All information and instructions provided do not contain any false or misleading statements.

Please note that the provision of bogus, false or misleading information or documents, including documents of identity, is a criminal offence and can result in a visa application being refused and any visas granted based on those documents or information being cancelled.

Your personal details are not required in order for you to browse our website.

Should you decide to subscribe to our newsletter, send us an email, book a consultation, Q&A session, or engage our Professional services, certain information will be required.

If you choose to provide us with your Personal Information, you are agreeing to the processing and storage of your information in Australia and countries outside of Australia, which may have data protection laws that differ from laws in your country.

When making payments via our website, IMMICON uses PayPal for the payment of services, which may require the provision of further information to be provided.

For ease of use and to customise your experience with IMMICON, we use a web browser feature called a “cookie.” Cookies are small files that your browser places on your computer’s hard drive. We use cookies to let us know that you are a prior user and, if you wish, retrieve your username and password so you do not need to enter them again. Cookies are not used to store other personal information.

You can delete or turn off cookies should you not wish this information to be kept. Consult your IT professional for assistance if required.

The IMMICON website is intended for adult use only, and IMMICON will not knowingly collect any information of any description from persons under 18 years of age unless they form part of your family unit to be included in your application process.

How IMMICON will use your information

IMMICON may use, share, transfer, or disclose your Personal Details across the Immicon Pty Ltd and Immicon Legal Pty Ltd Teams, and/or Usage Statistics, itself or in conjunction with third parties, for payment processing, fraud prevention, customer service, demographic studies, to tailor IMMICON’s content and services to its users’ needs, and to serve advertisements.

If your process with IMMICON is complete, we may request your permission to post Personal Details with your testimonial on the Site. Personal Details in such a case of a testimonial will be limited to initials and country of origin.

IMMICON will not disclose your Personal Details (unless you voluntarily provide it in your Posts), without your consent, unless disclosure is otherwise;

• ordered by a court of competent jurisdiction;
• required in order for IMMICON to comply with a statutory document or warrant;
• required to protect or defend the rights, property, or safety of IMMICON, its users, or others; or
• required and permitted under the IMMICON Terms of Service or related Agreements; or
• deemed necessary by IMMICON for the protection of minors or vulnerable persons.

IMMICON may share your Personal Details with any parent company, subsidiaries, joint venturers, or other companies under common control. In this event, it will require that such companies follow this Policy with respect to your Personal Details, unless you are provided with prior written notice.

Correspondence

IMMICON will not send you any unsolicited information, including e-mail, except:

• Correspondence required for registration of users;
• Should you engage in any of our services, we will correspond with you as required;
• At that time, we will also add you to our mailing list.

For the purpose of discovering client satisfaction levels or to respond to complaints to improve service delivery.

IMMICON may contact you about new services, special offers, promotions and third-party / affiliate offers. Such communications will also include an opt-out option so you will not receive any such notifications in the future.

Third Party Sites

Third party sites are not operated by IMMICON and IMMICON is not responsible for the privacy practices, security, or content of these third-party sites.

Should you believe a third party site in using your Personal Details inappropriately then report same to IMMICON and IMMICON will examine whether the link to the third party should continue.

Updates to This Policy

By visiting or using IMMICON you acknowledge and accept this policy as it may be amended from time to time.

If you do not accept this policy, then please immediately withdraw from the site and delete your personal details as required.

Any changes to this policy will be posted and your acknowledgement of changes will be required before continued use of the site is allowed.

If you do not agree to the terms of this Policy, please do not use this site.

Contact Us

If you have questions or suggestions regarding this Privacy Policy, please contact us by clicking here or email us at [email protected].